We do not believe in refunds, we believe in crafting perfect garments for our reputed clients!
We believe in our clients and we vouch to craft perfect garments for our respectable clients, thus we see no charm in refunds as our clients only order so that they can enjoy wearing our perfect quality garments.
In case if our garment is not as described or agreed, we will work it out in the form of exchanges and alterations. Make sure to follow the instructions listed below:
- Make sure to update our staff member with your receipt, date of purchase, and the reason for the exchange via WhatsApp (+923314993888)
- Exchanges are available for only 17 days after you have received the order.
- The customer will bear the delivery charges at both ends for any kind of exchange and possible alterations.
- Extra charges are applicable if the customer goes for a custom size while exchanging the garment.
Exchanges are accepted only if:-
- The product's condition and quality are the same as it was delivered.
- The product is not worn nor stained.
- There are no wrinkles on the product.
- The packaging of the product is not torn.
- The product is not ordered on sale.
- There is no customization made by the customer (including pant's length, sleeve's length, pockets, and shirt's length)
Note: Incorrect measurements and changes requested by the customer cannot be claimed for a refund or exchange, but as the customer’s satisfaction is our utmost priority, we will manage all possible alterations.
Foberry’s Quality Assurance department assures at the time of packaging that there are no stains or any other irregularities in the products.
Reductions and sales:
Products ordered on reductions or sales are not refundable nor exchangeable.
Note: Please make sure that you have contacted our CSR and confirmed your accurate size while placing the order.